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AustinHomeowner
AustinHomeowner
13 Oct 2026
Verified

1 STAR — $836.20 FOR ONE SPRING, GARAGE DOOR LEFT UNEVEN, FIVE CALLS, ZERO MANAGER CALLBACKS

This review describes my experience through September 30, 2026. I would strongly recommend thinking twice before using Bill’s Family Garage Door. On July 27, 2026, I called because one of the four springs on my garage door had broken. They sent a technician to my home late that evening. He replaced one spring, and I paid $836.20. My receipt documents the charges as: - $375.00 labor - $385.00 for one spring - $76.20 service fee - Total: $836.20 The next day, I walked into my garage and immediately noticed a problem that had not existed before the repair: daylight was clearly visible underneath one side of the garage door. The door was no longer sitting flush against the garage floor. In order to replace the spring, the technician had to work on the torsion/lifting assembly. After the repair, one side of the door was sitting higher than the other. Whether the issue involves the cable, drum, spring tension, or some other adjustment is not something I should have to diagnose. The door was not like this before they worked on it. It was like this immediately afterward. I paid a professional garage-door company $836.20 to repair my door. I should not have to diagnose or correct a problem that appeared immediately after their technician worked on the lifting system. What has made this experience significantly worse is what happened afterward. I have called Bill’s Family Garage Door FIVE TIMES trying to get this corrected. I have spoken with Max, Anne, and other employees. Each time, I have been told essentially the same thing: “A manager will call you back.” After five calls, not one manager has called me back. Not once. I wasn't initially demanding a refund. I wasn't asking for anything unreasonable. I simply wanted the company to come back, inspect the work its technician performed, and correct whatever caused the garage door to stop sitting properly against the floor. Apparently they were able to send someone to my house late at night, perform an $836.20 repair, process my payment, and collect the money. But when there is a problem with that repair, five phone calls are apparently not enough to get a manager to return a call. The receipt I received does not identify the company at the top as Bill’s Family Garage Door. It is generically labeled “Garage Door Service.” For me, the most important issue remains very simple: $836.20 paid. One spring replaced. Garage door left uneven afterward. Five follow-up calls. Five promises of a manager callback. Zero manager callbacks. A service company's customer service is not really tested when everything goes right. It is tested when something goes wrong and the customer gives the company an opportunity to correct it. Bill’s Family Garage Door has now had five opportunities. At this point, they have had more than enough opportunity to address the problem. Based on my experience, I absolutely would not recommend this company.

Review forBill's Family Garage Door
Justin
Justin
25 Aug 2026
Verified

I recently used Umega Lettings & Estate Agents to let my property in Edinburgh, and the whole process was smooth from start to finish. The team was friendly, quick to respond, and explained everything clearly, which made a big difference as a first-time landlord. They handled viewings, paperwork, and tenant checks without any hassle, keeping me updated at every step. It's clear why Umega has such strong reviews - their local knowledge and genuine care really stand out. I'd highly recommend them to anyone looking to let or sell a property in Edinburgh.

Review forUmega Lettings & Estate Agents
michael
michael
20 Aug 2026
Verified

Rip off, false advertising

Flashlights are cheap led Flashlights

Review forTeachaBags
Jack morton
Jack morton
20 Aug 2026
Verified

I received nothing like video showed

I bought the teachabag flash light , show metal flash light as bid as your forearm , in a case with parts , I received a piece of crab light that I could have in Lowe’s for 5.00

Review forTeachaBags
Michael
Michael
17 Aug 2026
Verified

I am very disappointed in my order. I ordered the ultimate flashlight, and I receive four little flashlight that not eve

This is very disappointing. I will put y’all in the media as a place that don’t order what you see because it’s not what you get. I ordered the ultimate flashlight and I got three little four little flashlights. That’s probably not even worth five dollars apiece if you wanna make good on it, you can contact me at 813-455-9984. I tried looking up your number. It’s not listed I know why.

Review forTeachaBags
Stacey
Stacey
15 Aug 2026
Verified

Pelsbarn DO BETTER!!!!

The item itself for the price I felt was not that great of a quality. I tried to reach out to pelsbarn to ask how to return .....It took them weeks on end with so much run around. I returned a bundle but I forgot the pillow...I wrote them to let them know that I was sending it back that same day ( put all my info in with the pillow)......it took three weeks from this e-mail for them to finally get back with me saying that their return dept still didn't verify that they received it for me to get my refund. They do not have a direct # to speak to someone which could have prevented this whole 6 week delay!!! They have a 2 week return window which is ridiculous!!! I was gone for a week ....got home got my packages in order which only left me one day to make my decision to be in their return window. I started my return process in June and did not receive my refund till Aug 14th!!!! I will never recommend a company that does not have good customer service/ communication. There are better cooling blankets for dogs out their at a much better price!!! I found them and own them!!! I do not know about their other products, I can only tell you my experience with the cooling bundle. I purchase to many things on line....if you can't have a human speak to me about my issue then I will take my business elsewhere. Pelsbarn....DO BETTER!!!!!!!!

Review forPelsbarn
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+21k

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